Specialized
services
Environment assessment, improved compliance posture, and infrastructure protection.
Our specialized consultancy
Responses to malware and incidents
Risk
Software security
Attacks and penetration
Compliance
Architecture and Design
Security Roadmap
Information classification
Information security policy
Security awareness program
LEADCOMM AVS
Specialized services that complement the standard support offered by the manufacturer, based on the unique capabilities of LEADCOMM, designed to extract the maximum value from the investment made in the technology with proven and quantifiable results, offering proactive consulting services that help to accelerate the adoption of the product, reduce costs and increase productivity. Services include:
Proactive and Fast Track Support
- Pre-scheduled on-site support;
- Priority in call processing:
- Direct access to the L3 support and product development teams;
- Identification and mitigation of the root cause of the problem;
- Privileged access for deep problem analysis;
Proactive and Fast Track Support
Priority for new feature requests and patches;
Single point of contact
- Lifecycle of technical tickets (Trouble Tickets) managed by the LEADCOMM AVS team
